Hero Group faced the challenge of simplifying the collaboration of multi-site project teams and standardizing project workflows. A requirement was to integrate the existing project framework in Office 365. Therefore, AskMeWhy developed customer specific tools and processes in Seamless. Based on the new project platform, employees can now simply create project workspaces, provide the relevant tools for project work, invite internal and external team members and immediately start work on the content – all via self-service.

The approach

Within a few weeks, we were able to implement a tailor-made version of Seamless at Hero. Now, project work starts with a clear start page, where users can see their relevant projects, documents and tasks at a glance. With one click, they reach the start page of the respective project and quickly get an overview of current documents, tasks, milestones, risks, stakeholders and more. In addition, special reports show the status of all user-relevant projects in the company.

New projects are requested via self-service and opened by the project managers. Members can easily be added or deleted. This allows for a swift start to new projects and relieves the burden on IT. With its responsive design, Seamless also allows access on the go via smartphone or tablet.

The result

With Seamless, Hero Group simplifies and standardizes processes in challenging projects and promotes the cooperation of cross-site teams with internal and external members. Thanks to Seamless, the exchange of information has become much easier. The sharing of documents is now much easier, and they can be edited by several users simultaneously. Overall, project work became more agile, as team members can now access the projects anytime, anywhere. As a result, Hero Group has significantly optimized processes in their projects. Additionally, the use of Seamless has increased the acceptance of SharePoint Online as a project platform. Finally, the IT services were also significantly relieved, since workspaces can now be implemented by project managers via self-service and equipped with the relevant project tools.